26 Aug 2026 | 13:00 - 13:45 (UTC+3)
Don’t manage NetSuite reactively. Build it continuously.
A 45-minute session on turning unpredictable NetSuite support, releases, and development into governed, planned, predictable operations — without growing IT headcount.
If you're like most finance leaders running NetSuite, you've probably noticed three patterns:
Costs are reactive, not predictable. Tickets, ad-hoc developer hours, surprise project quotes when something breaks. Easy to budget for the licence. Hard to budget for everything around it.
Releases land before you're ready. NetSuite ships two major updates a year. Without a process, your team finds out what changed when something stops working, often at month-end.
The roadmap lives in someone's inbox. Improvements get scoped one at a time, in isolation, without anyone owning the system's evolution against your business priorities.
None of these are technology problems. They're operating-model problems and they're solvable. In 45 minutes, you'll learn:
A framework for sizing NetSuite operations to your business. When does a ticket-based support model still make sense, when does a reserved-capacity model pay for itself, and when does a dedicated team become the cheaper option?
How to make NetSuite releases a non-event. The difference between teams that absorb every update without a hitch and teams that scramble, and the process you can put in place this quarter.
A way to govern development capacity like a budget. Reserved hours, backlog ownership, rollover policies, and what "good" looks like when development is continuous rather than project-based.
The session is structured around the three AI-powered continuous service areas that, together, let you run NetSuite the way you run any other critical finance function:
Customer Care: Day-to-day support with response and resolution SLAs. From basic ticket coverage to a named senior consultant who knows your customisations, your processes, and your priorities.
Insights & Version Updates: Proactive analysis of every NetSuite release against your specific environment. Sandbox validation. Managed rollout. No surprises.
Continuous Development: Reserved monthly capacity for changes and improvements, with backlog management and quarterly roadmap planning. Predictable cost, accumulating system knowledge.
Staria is putting significant resources into developing these areas further, so our customers can benefit from even stronger, more proactive NetSuite support, guidance, and continuous development.
Join the webinar to see how you can benefit from a better-run NetSuite.